Counter Sales

Johnstone-Supply; Raleigh (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Team-focused environment

Hands-on role with room to grow

Build lasting customer relationships

Job summary

Johnstone Supply in Raleigh, NC is hiring a Counter Sales associate to greet customers, assist multiple shoppers, process orders and payments, and drive sales through quotes and promotions. The role emphasizes strong communication and problem solving in a fast-paced environment.

The position requires a high school diploma or equivalent, with HVAC/R experience preferred. Spanish language skills are a plus, and the team offers a hands-on, growth‑oriented environment with a showroom focus.

Qualifications

• Strong customer service and communication skills
• Comfortable using computers and point-of-sale systems
• Ability to read, write, and speak English; Spanish is a plus
• High school diploma or equivalent required
• HVAC/R or similar industry experience preferred (2+ years)

Responsibilities

• Greet customers in person and over the phone with a positive, professional attitude
• Assist multiple customers at once in a fast-paced environment
• Answer questions and troubleshoot issues
• Enter orders, process payments, returns, and warranties
• Prepare and follow up on quotes to drive sales
• Recommend additional products and promotions to meet customer needs
• Build strong customer relationships and keep showroom clean and organized

Skills

Customer service

Communication

POS systems

English literacy

Spanish (bonus)

Education

High school diploma or equivalent

Job description

Now Hiring: Counter Sales

Are you friendly, organized, and great at helping people find the right solution? Join Johnstone Supply JTeam Group and be the go-to expert our customers rely on every day!

What You'll Do:

• Greet customers in person and over the phone with a positive, professional attitude
• Assist multiple customers at once in a fast-paced environment
• Answer questions and troubleshoot issues
• Enter orders, process payments, returns, and warranties
• Prepare and follow up on quotes to drive sales
• Recommend additional products and promotions to meet customer needs
• Build strong customer relationships and keep the showroom clean and organized

What We're Looking For:

• Strong customer service and communication skills
• Comfortable using computers and point-of-sale systems
• Ability to read, write, and speak English; Spanish is a plus
• High school diploma or equivalent required
• HVAC/R or similar industry experience preferred (2+ years)

Why Johnstone Supply?

• Team-focused environment
• Hands-on role with room to grow
• Opportunity to build lasting customer relationships

ID: 211