Counter Help

ROMA PIZZA; Scranton (Lackawanna County); On-site; USD 17,000 - 25,000; Part time

Job summary

ROMA PIZZA in Scranton is seeking a friendly Server/Counter Help to greet customers, take orders, prepare items, and ensure guest satisfaction. You will handle cash, operate the POS, and contribute to a lively, welcoming atmosphere.

The role emphasizes accuracy in order taking, food safety, and customer engagement to drive repeat visits and positive dining experiences. This is a part-time on-site position at our Scranton location.

Qualifications

• Greet customers and take orders using POS with accuracy.
• Handle cash transactions and balance till.
• Provide friendly, efficient service to ensure guest satisfaction.
• Upsell menu items to enhance sales and experience.
• Maintain counter cleanliness and food safety standards.

Responsibilities

• Greet customers warmly and take orders accurately using POS.
• Prepare and assemble food items while maintaining food safety standards.
• Handle cash transactions and cashier duties with accuracy.
• Upsell popular items to boost sales and guest experience.
• Keep counter area clean and ensure proper sanitation.

Skills

POS system

Cash handling

Customer service

Upselling

Attention to detail

Tools

POS system

Job description

Join our vibrant team as a Server/Counter Help and become a key player in delivering exceptional food service experiences! In this energetic role, you will be the friendly face greeting customers, taking orders, preparing food, and ensuring every guest leaves satisfied. Your enthusiasm and attention to detail will help create a lively atmosphere where customers feel valued and eager to return.

Duties

• Greet customers warmly and take their orders accurately using POS
• Prepare and assemble food items efficiently, maintaining high standards of food safety and sanitation.
• Handle cash transactions with precision, including cash handling and cashiering responsibilities.
• Upsell menu items to enhance sales and improve customer experience by recommending popular or new products.
• Maintain cleanliness of the counter area, assist with bussing tables, and ensure proper food handling and sanitation protocols are followed.
• Provide excellent customer service by addressing questions, resolving issues promptly, and ensuring guest satisfaction at all times.