Counter Person

Pizza J; Providence (RI); On-site; USD 17,000 - 25,000; Full time

Job summary

Pizza J is seeking an experienced Counter person to greet customers, take orders, and serve food and drinks. You will build rapport with customers and ensure an accurate and timely dining experience.

The role emphasizes friendly service, attention to detail, and the ability to handle take-out and in-house orders in a fast-paced setting.

Qualifications

• Excellent customer service skills.
• Prior cash handling experience required.
• Able to multitask in a fast paced environment.
• Able to handle phone orders and in-person orders.
• Familiar with basic cash, card, and gift card transactions.
• Knowledge of food safety guidelines is preferred.

Responsibilities

• Acknowledge guests entering or leaving the restaurant.
• Ring up all take-out orders.
• Process all cash, gift card and credit card sales.
• Answer phone and take phone orders.
• Accept and respond to tablet based orders.
• Provide accurate orders to the kitchen team.
• Keep all counter areas and front entrance area neat, clean, and organized.

Skills

Customer service

Cash handling

Multitasking

Phone orders

POS / checkout

Tools

Tablet ordering system

Job description

Job Summary:

We are seeking an experienced Counter person to join our team! The Counter is the face of our restaurant and plays an integral role in our customer’s dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks. The ideal candidate is friendly, outgoing, and has fantastic attention to detail.

Essential Duties and Responsibilities:

Acknowledge guests entering or leaving the restaurant.

Ring up all take-out orders

Process all cash, gift card and credit card sales.

Answer phone and take phone orders

Accept and respond to tablet based orders

Provide accurate orders to the kitchen team

Keep all counter areas and front entrance area neat, clean, and organized

Job Requirements:

Must be 18 years of age or older (Alcohol Sales)

Prior cash handling experience required..

Excellent customer service skills required.

Able to multitask in a fast paced environment.

Ability to meet the physical demands of the position

Familiarity with food safety guidelines