Cashier

Ronnie's Tavern & Coffeehouse; Coventry (RI); On-site; USD 25,000 - 35,000; Full time

Job summary

Torsap Thai Kitchen is seeking a Counter Service/Takeout Associate to join our vibrant team in Coventry, Rhode Island. In this role, you will provide exceptional customer service by greeting guests warmly, taking their orders accurately, and ensuring a pleasant experience. Ideal candidates should possess strong communication skills and experience in a food service environment. Join us in this fast-paced setting where your hospitality skills can shine and positively impact every guest's visit.

Qualifications

• Prior experience as a host/hostess or in food service roles is highly preferred.
• Excellent communication skills, including phone etiquette and active listening abilities.
• Ability to work effectively as part of a team while maintaining a professional demeanor.

Responsibilities

• Greet guests warmly and promptly, providing excellent customer service.
• Take accurate orders via phone or in person.
• Operate POS systems to process transactions efficiently.
• Prepare takeout orders ensuring quality and presentation meet company standards.
• Answer guest inquiries regarding menu items and restaurant policies.

Skills

Strong guest interaction skills

Excellent communication skills

Multitasking

Understanding of guest needs

Tools

POS systems

Job description

Join our vibrant team as we are a newly opening restaurant! The Counter Service/Takeout Associate is where your energy and enthusiasm will shine in a fast-paced, customer-focused environment! In this role, you will be the friendly face greeting guests, taking their orders, and ensuring they have an exceptional experience from the moment they walk in or call. Your positive attitude and strong communication skills will help create memorable guest interactions, making every visitor feel valued and appreciated. This position offers an exciting opportunity to develop your hospitality skills while working in a lively setting that celebrates teamwork and guest satisfaction.

Responsibilities

• Greet guests warmly and promptly, providing excellent customer service with a friendly and energetic approach
• Take accurate orders via phone or in person, ensuring clear communication and attention to detail
• Operate POS systems such as to process transactions efficiently and accurately
• Prepare takeout orders with precision, ensuring quality and presentation meet company standards
• Maintain cleanliness and organization of the counter area to promote a welcoming environment
• Answer guest inquiries regarding menu items, specials, and restaurant policies with professionalism and enthusiasm
• Collaborate with team members to ensure smooth operations during busy hours and support overall guest relations
• Assistance with light prep duties for the kitchen

Experience

• Prior experience as a host/hostess or in food service roles is highly preferred, demonstrating strong guest interaction skills
• Previous restaurant experience is beneficial
• Excellent communication skills, including phone etiquette and active listening abilities
• Background in hospitality or hotel guest services enhances understanding of guest needs and expectations
• Experience working in a fast-paced environment that requires multitasking and adaptability
• Knowledge of serving techniques and customer service principles to create positive guest experiences
• Ability to work effectively as part of a team while maintaining a professional demeanor

This role is paid and offers an engaging environment where your hospitality talents can flourish. If you're passionate about delivering outstanding service with energy and professionalism, we invite you to join us!