Counter Person

PHILLY4EVER LLC; Sarasota (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

PHILLY4EVER LLC is seeking a friendly Front Counter Team Member to greet customers, take orders, and process payments at the front counter. You will help keep the dining area organized and ensure a smooth flow during busy times.

The ideal candidate is outgoing, detail-oriented, and capable of staying calm and efficient in a fast-paced environment, with a focus on excellent customer service.

Qualifications

• Previous customer service or cashier experience preferred (not required).
• Strong communication and people skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic math skills for handling transactions.
• Positive attitude and team-first mindset.
• Reliable and punctual.

Responsibilities

• Greet customers and provide a welcoming experience
• Take accurate food orders in person and over the phone
• Operate POS system and handle cash/card transactions
• Communicate clearly with kitchen staff to ensure order accuracy
• Package food orders correctly for dine-in, takeout, and delivery
• Maintain cleanliness of front counter, dining area, and beverage station
• Restock items such as drinks, bags, condiments, and utensils
• Answer customer questions about menu items
• Assist with light prep or support tasks when needed

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms

Position Overview

We are looking for a friendly, reliable Front Counter Team Member to be the face of our store. This role is responsible for taking orders, handling payments, and providing excellent customer service while keeping the front area organized and running smoothly.

The ideal candidate is outgoing, detail-oriented, and able to stay calm and efficient during busy rushes.

Key Responsibilities

• Greet customers and provide a welcoming experience
• Take accurate food orders in person and over the phone
• Operate POS system and handle cash/card transactions
• Communicate clearly with kitchen staff to ensure order accuracy
• Package food orders correctly for dine-in, takeout, and delivery
• Maintain cleanliness of front counter, dining area, and beverage station
• Restock items such as drinks, bags, condiments, and utensils
• Answer customer questions about menu items
• Assist with light prep or support tasks when needed

Qualifications

• Previous customer service or cashier experience preferred (not required)
• Strong communication and people skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic math skills for handling transactions
• Positive attitude and team-first mindset
• Reliable and punctual

Schedule Requirements

• Availability to work days, nights, weekends, and holidays
• Must be dependable with consistent attendance

What We Offer

• Competitive pay
• Flexible scheduling
• Growth opportunities
• Fast-paced, team-oriented environment
• Employee meals/discounts

Physical Requirements

• Standing for extended periods
• Frequent movement between counter and dining area
• Ability to lift up to 25 lbs (restocking items)