Counselor-CSS

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Job summary

Behavioral Health Network (BHN) is seeking a Counselor for the Community Crisis Stabilization (CCS) team to advance our mission of empowering people to live healthier, more fulfilling lives. You will provide direct counseling, crisis stabilization, and aftercare planning, engaging in intakes, group sessions, and documentation across shifts.

The role emphasizes compassionate care, adherence to HEART values, and collaboration with local providers.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred or equivalent experience in a behavioral health setting.
• One year of experience in the Human Service field, preferably behavioral health.
• Bilingual Spanish language skills preferred.
• Highly motivated to work with the behavioral health population.

Responsibilities

• Implement appropriate treatment/referral responses based on clinical assessment, using the least restrictive alternatives.
• Identify and communicate the needs of individuals served, including mental status, social functioning, and level of risk, contributing to tools such as the IAP, comprehensive assessment, Safety Plan, and Arizona Matrix.
• Interact with significant others and area providers to develop a comprehensive understanding of individuals' situations.
• Complete clear, timely documentation including intake packets, collateral, DAP, progress notes, aftercare plans, and discharge summaries.
• Facilitate activity and psycho-educational groups for individuals served each shift.
• Provide staffing coverage according to minimum safety standards, including hourly safety checks.
• Consult with and inform the supervisor regarding behavioral challenges, treatment, safety, and discharge planning.
• Maintain the site in an orderly, clean, and safe manner, and complete administrative paperwork including EVs, MABHA updates, and program logs.

Skills

Bilingual Spanish language skills

Strong organizational skills

Documentation skills

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor to join our Community Crisis Stabilization (CCS) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Meaningful Impact - Provide direct counseling and crisis stabilization support that helps individuals navigate challenges and build toward recovery
• Dynamic, Hands-On Role - Engage in intakes, discharges, individual and group counseling, crisis and aftercare planning, and behavioral interventions each shift
• Supportive Team Culture - Join a team guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork
• Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience

What You Will Do:

• Implement appropriate treatment/referral responses based on clinical assessment, using the least restrictive alternatives
• Identify and communicate the needs of individuals served, including mental status, social functioning, and level of risk, contributing to tools such as the IAP, comprehensive assessment, Safety Plan, and Arizona Matrix
• Interact with significant others and area providers to develop a comprehensive understanding of individuals' situations
• Complete clear, timely documentation including intake packets, collateral, DAP, progress notes, aftercare plans, and discharge summaries
• Facilitate activity and psycho-educational groups for individuals served each shift
• Provide staffing coverage according to minimum safety standards, including hourly safety checks
• Consult with and inform the supervisor regarding behavioral challenges, treatment, safety, and discharge planning
• Maintain the site in an orderly, clean, and safe manner, and complete administrative paperwork including EVs, MABHA updates, and program logs

Who You Are:

• High School Diploma or GED required; Bachelor's Degree preferred or equivalent experience in a behavioral health setting
• One year of experience in the Human Service field, preferably behavioral health
• Bilingual Spanish language skills preferred
• Highly motivated to work with the behavioral health population
• Strong organizational, interviewing, observation, and documentation skills
• Able to establish rapport with individuals, families, and collateral providers
• Strong team player with excellent follow-through on assigned tasks
• Strong verbal and written communication skills

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your compassion and dedication to a mission-driven organization where your work truly matters, we'd love to hear from you.

Pay Range: $21.50-$24.00/hr