Counselor-CIT-(A-CCS)

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance programs

Job summary

Behavioral Health Network, Inc. seeks a Counselor-CIT to join its Adult Community Crisis Stabilization (A-CCS) team. You will implement treatment, assess needs, and coordinate with providers to support individuals in crisis.

Required are a high school diploma or GED; one year in human services; bilingual Spanish preferred; strong organizational and communication skills are essential to deliver timely documentation and care.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• One year of experience in human services, preferably behavioral health.
• Bilingual Spanish skills preferred.
• Strong organization, communication, and rapport-building abilities.

Responsibilities

• Provide counseling and support within a behavioral health setting.
• Complete intake packets, progress notes, and aftercare plans clearly and timely.
• Collaborate with team and providers to assess needs and risks.
• Intervene with least-restrictive treatment and referrals as needed.
• Conduct psycho-educational groups and participate in safety checks.

Skills

Communication skills

Rapport-building

Teamwork

Organizational skills

Interviewing skills

Documentation skills

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor-CIT to join our Adult Community Crisis Stabilization (A-CCS) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Implement appropriate treatment and referral responses using the least restrictive alternatives, based on clinical assessment.
• Identify, assist, support, and communicate the needs of individuals served, including mental status, social functioning, and level of risk, contributing to tools such as the IAP, comprehensive assessment, Safety Plan, and Arizona Matrix.
• Interact with significant others and area providers to develop a comprehensive understanding of individuals' current situations.
• Complete necessary documentation clearly and in a timely manner, including intake packets, collateral, DAP and progress notes, aftercare plans, and discharge summaries.
• Facilitate activity and/or psycho-educational groups for individuals served each shift.
• Perform services necessary to meet program goals and support the daily needs and comfort of individuals.
• Provide staffing according to minimum safety standards at all times, including hourly safety checks.
• Consult with and inform supervisors regarding behavioral challenges, treatment, safety, and discharge planning.

Who You Are:

• High School Diploma or GED required; Bachelor's Degree or equivalent experience in a behavioral health setting preferred.
• One year of experience in the human services field, preferably in a behavioral health setting, preferred.
• Bilingual Spanish language skills preferred.
• Knowledge of and high motivation to work with the behavioral health population.
• Excellent organizational skills.
• Ability to relate and establish rapport with individuals, families, and collateral providers.
• Ability to work as a team member and follow through on assigned tasks.
• Good interviewing, observation, and documentation skills.
• Strong verbal and written communication skills.

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.

Pay Range: $21.50-$24.00