Counseling Office Front Desk & Admin Support

Knowledge Builders Inc; Buffalo (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Knowledge Builders Inc. in Buffalo, NY is seeking an Office Assistant to support our counseling staff with clerical tasks, data entry, and case management to ensure compliance and smooth operations.

The role covers opening new cases, verifying appointments, filing documents, handling mail, assisting with service authorizations, answering phones, greeting participants, and performing additional administrative duties as needed.

Responsibilities

• Assist counseling staff with clerical tasks, data entry, and error resolution in participant cases to ensure compliance.
• Open new cases and verify appointments.
• File paper and electronic documents; assist/prepare authorizations for services.
• Send communications via email and US Mail; monitor mail and office inventory.

Job description

Knowledge Builders Inc. in Buffalo, NY is seeking an Office Assistant to support our counseling staff with clerical tasks, data entry, and case management to ensure compliance and smooth operations.

The role covers opening new cases, verifying appointments, filing documents, handling mail, assisting with service authorizations, answering phones, greeting participants, and performing additional administrative duties as needed.