Counseling Center Operations Lead

Los Rios Community College District; Sacramento (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Los Rios Community College District is seeking a lead clerk in the counseling center to oversee clerical operations with minimal oversight. This role focuses on information delivery, appointment scheduling, and coordinating support for students and staff.

The position requires three years of general clerical experience, with education substitution options, and involves coordinating with counselors, processing petitions, proctoring exams, and assisting students with accessibility needs.

Qualifications

• Three years of general clerical experience at the Counseling Clerk I level.
• College level coursework may substitute for up to one year of required experience.
• Promotional: One year of experience in Los Rios Community College District performing as a Counseling Clerk I.
• Education must be from an accredited institution.

Responsibilities

• Serve as initial information source for counseling center inquiries.
• Set up student appointments and maintain daily counselor schedules.
• Maintain student information database and prepare monthly reports.
• Assist in training staff and coordinating with temporary employees.
• Proctor exams and assist disabled students with exams and mobility needs.

Skills

Clerical skills

Customer service

Communication skills

Scheduling

Administrative support

Attention to detail

Education

College-level coursework substituted for up to one year of experience

Education from accredited institution

Tools

Student information database management

Record keeping systems

Word processing / correspondence preparation

Job description

Los Rios Community College District is seeking a lead clerk in the counseling center to oversee clerical operations with minimal oversight. This role focuses on information delivery, appointment scheduling, and coordinating support for students and staff.

The position requires three years of general clerical experience, with education substitution options, and involves coordinating with counselors, processing petitions, proctoring exams, and assisting students with accessibility needs.