Cosmetics Store Shift Leader & Customer Coach

The Estée Lauder Companies; Round Rock (TX); Sur place; USD 25 000 - 40 000; Plein temps

Résumé du poste

The Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Round Rock, TX. You will model exceptional customer service and coach the sales team to achieve targets, while ensuring smooth daily operations.

You will apply your retail and cash handling expertise to perform end-of-day reconciliations, open and close the store on a rota, and contribute to a rewarding career path with a leader in prestige beauty.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with cash reconciliation and opening/closing the store is desirable.
• Supervisory experience including coaching/mentoring to achieve targets.
• Able to work retail hours including days, nights, weekends and events.
• Experience with retail point-of-sale software.

Responsabilités

• Lead by example to deliver inspirational, authentic customer service.
• Coach and mentor sales team to hit targets.
• Handle start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Support Store Manager and Assistant Manager in daily operations.

Connaissances

Retail experience

Customer service

Cash handling

Supervisory experience

POS software

Description du poste

The Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Round Rock, TX. You will model exceptional customer service and coach the sales team to achieve targets, while ensuring smooth daily operations.

You will apply your retail and cash handling expertise to perform end-of-day reconciliations, open and close the store on a rota, and contribute to a rewarding career path with a leader in prestige beauty.