Prestige Beauty Store Lead & Customer Coach

The Estée Lauder Companies; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Estée Lauder Companies in Dallas seeks a dynamic Key Holder to support Store Manager and Assistant Manager in delivering outstanding customer service and achieving sales targets. You will lead by example, coach the team, handle cash reconciliations, and cover opening and closing shifts on a rota.

If you have cosmetic retail experience and a passion for prestige beauty, this is the perfect next step in your career.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.

Responsibilities

• Lead by example to deliver inspirational, authentic and personalized customer service.
• Assist in cash handling, start/end of day reconciliation and store opening/closing on a rota.
• Support Store Manager and Assistant Manager to ensure smooth daily operations.

Skills

Retail experience

Customer service

Supervisory coaching

Cash handling POS

Flexible hours

Tools

POS software

Job description

Estée Lauder Companies in Dallas seeks a dynamic Key Holder to support Store Manager and Assistant Manager in delivering outstanding customer service and achieving sales targets. You will lead by example, coach the team, handle cash reconciliations, and cover opening and closing shifts on a rota.

If you have cosmetic retail experience and a passion for prestige beauty, this is the perfect next step in your career.