Cosmetics Retail Shift Lead – Key Holder

Brobston Group; New York (NY); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Bonus program

Job summary

The Estée Lauder Companies Inc. is a leading name in prestige beauty with a global footprint. We are seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, delivering authentic, personalized service while leading a team to meet sales and service targets.

Role involves cash reconciliation, opening and closing the store on a rota, and providing coaching to staff. A pathway to long-term career growth within a renowned beauty leader is offered.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example to provide inspirational, authentic and personalized customer service.
• Carry out essential start and end of day cash reconciliation.
• Open and close the store on a rota basis.

Skills

Retail experience

Customer service

Cash handling

Supervisory experience

POS software

Flexible hours

Cosmetics industry

Tools

Retail POS software

Job description

The Estée Lauder Companies Inc. is a leading name in prestige beauty with a global footprint. We are seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, delivering authentic, personalized service while leading a team to meet sales and service targets.

Role involves cash reconciliation, opening and closing the store on a rota, and providing coaching to staff. A pathway to long-term career growth within a renowned beauty leader is offered.