Cosmetics Retail Key Holder — Elevate Customer Experience

The Estée Lauder Companies Inc.; New York (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager in delivering inspirational, personalized service and achieving sales and customer service targets.

The role includes coaching the team, cash reconciliation, and opening/closing the store on a rota basis, with retail hours including days, nights, weekends and events; a path to leadership in prestige beauty.

Qualifications

• Retail experience, preferably in cosmetics.
• Ability to provide inspirational, authentic customer service.
• Experience in cash reconciliation and opening/closing the store is desirable.
• Supervisory/coaching experience is desirable.
• Willingness to work retail hours including days, nights, weekends and events.
• Experience with POS software.
• Eligibility to work in the United States.

Responsibilities

• Lead by example to deliver inspirational, personalized service.
• Coach and mentor the sales team to meet targets.
• Ensure smooth, efficient store operations.
• Handle start and end of day cash reconciliation.
• Open and close the store on a rota basis.

Skills

Retail experience

Customer service

Coaching/mentoring

Cash handling

Weekend availability

POS software

Availability: weekends

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager in delivering inspirational, personalized service and achieving sales and customer service targets.

The role includes coaching the team, cash reconciliation, and opening/closing the store on a rota basis, with retail hours including days, nights, weekends and events; a path to leadership in prestige beauty.