Cosmetics Retail Lead & Customer Experience Coach

Estée Lauder Companies

San Diego (CA)

Sur place

USD 36 000 - 48 000

Plein temps

Il y a 9 jours

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Résumé du poste

Estée Lauder Companies in San Diego is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering smooth operations and exceptional service. You will coach the sales team and handle cash reconciliation, including opening and closing the store on a rota basis.

This role offers a stepping stone to a long-term career with a prestige beauty leader, with opportunities for progression and ongoing training.

Qualifications

  • Proven retail experience preferably within cosmetics.
  • Ability to provide inspirational, authentic and personalized customer service.
  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsabilités

  • Support the Store Manager and Assistant Manager to ensure smooth, efficient store operations.
  • Lead by example to coach and mentor the sales team for exceptional customer service.
  • Execute cash reconciliation and manage opening and closing procedures on rota.

Connaissances

Retail experience
Customer service
Coaching
Cash handling
Opening/Closing
Scheduling flexibility

Outils

POS software

Description du poste

Estée Lauder Companies in San Diego is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering smooth operations and exceptional service. You will coach the sales team and handle cash reconciliation, including opening and closing the store on a rota basis.

This role offers a stepping stone to a long-term career with a prestige beauty leader, with opportunities for progression and ongoing training.

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