Cosmetics Counter Manager: Lead Team, Elevate Service

Macy's; BLOOMINGTON (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking a Counter Manager to lead a team of Beauty Advisors and manage a cosmetics brand. You will blend leadership, creativity and customer engagement to deliver personalized consultations and expert product application.

You will analyze performance, coordinate events, and partner with vendors and store leadership to grow the business. This full-time role requires flexibility across days, evenings, weekends and holidays.

Qualifications

• Deliver exceptional customer service through personalized consultations and product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow-up.
• Review and analyze daily, weekly, monthly, seasonal and annual sales results to grow the business and improve results.

Responsibilities

• Lead a dynamic team of Beauty Advisors and manage all aspects of a specific cosmetics brand.
• Inspire teamwork to drive sales and elevate customer experience.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through merchandising, hygiene, and stock replenishment.
• Acquire new customers by opening credit accounts and promoting loyalty benefits.

Skills

Customer service

Leadership

Communication

Sales-driven

Beauty knowledge

Tools

POS system

Merchandising

Job description

Macy's is seeking a Counter Manager to lead a team of Beauty Advisors and manage a cosmetics brand. You will blend leadership, creativity and customer engagement to deliver personalized consultations and expert product application.

You will analyze performance, coordinate events, and partner with vendors and store leadership to grow the business. This full-time role requires flexibility across days, evenings, weekends and holidays.