Corporate Travel Operations Lead

Sofidel S.p.A.; Horsham (PA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision coverage

Company-paid life insurance

Paid vacation and holidays

Professional development

Job summary

Sofidel America, part of the Sofidel Group, is seeking a Travel Office Supervisor to oversee travel coordination for employees nationwide from its Horsham, PA location. You will manage bookings, policy adherence, and partner with our travel management company to deliver cost-efficient itineraries.

The role requires strong organizational skills, vendor management, and customer service focus, with hands-on experience in air, hotel, and car rental bookings and in leading a small team.

Qualifications

• Bachelor’s degree in business administration, hospitality, or related field.
• Proven corporate travel operations experience with air, hotel, and car rental bookings.
• Strong travel policy, compliance, and duty-of-care knowledge.
• Experience with travel/expense systems; knowledge of GDS or agency platforms.
• Excellent negotiation and vendor-management skills.
• Strong communication and customer-service focus.
• Experience leading or supervising a small team.

Responsibilities

• Manage domestic travel bookings and occasional international travel coordination.
• Be primary contact for travelers and approvers; ensure timely, cost-effective itineraries.
• Oversee travel policy, approvals, and exceptions; suggest improvements.
• Monitor travel alerts and coordinate rebooking with partners.
• Negotiate favorable rates with airlines, hotels, and car rental partners.
• Maintain traveler profiles, billing details, and expense reconciliation.
• Generate spend and compliance reports for leadership.
• Supervise day-to-day travel desk operations and support coordinators.
• Provide pre-trip guidance and visa/travel documentation support.

Skills

Travel coordination

Vendor management

Customer service

Communication

Education

Bachelor’s degree in business administration, hospitality, or related field

Tools

GDS

Travel/expense systems

Job description

Sofidel America, part of the Sofidel Group, is seeking a Travel Office Supervisor to oversee travel coordination for employees nationwide from its Horsham, PA location. You will manage bookings, policy adherence, and partner with our travel management company to deliver cost-efficient itineraries.

The role requires strong organizational skills, vendor management, and customer service focus, with hands-on experience in air, hotel, and car rental bookings and in leading a small team.