Strategic Corporate Travel Coordinator

FAC Services, LLC; Madison (WI); On-site; USD 42,000 - 70,000; Full time

Job summary

FAC Services, LLC is seeking a Corporate Travel Coordinator to manage business travel arrangements, traveler profiles, and reporting while ensuring adherence to travel guidelines. You will support reservations, changes, and inquiries with a focus on accuracy and customer service.

The role collaborates with travel teammates, supporting meetings and group travel as needed, and helps maintain efficient, compliant processes across the travel program.

Qualifications

• High school diploma required; college coursework or degree in business, hospitality, travel, communications, event management, or related field preferred.
• Previous experience in corporate travel, travel consulting, airline services, hospitality, meeting and event coordination, customer service, administrative support, or related field preferred.
• Experience facilitating reservations, schedules, meetings, events, or other detail-oriented activities preferred.
• Experience using travel reservation systems, online booking tools, Microsoft Office, or other preferred business systems.

Responsibilities

• Coordinate business travel arrangements, including air, hotel, rental car, rail, and other related travel services.
• Research available travel options and identify efficient, cost-effective plans based on traveler needs and guidelines.
• Provide professional, timely support to travelers regarding reservations, changes, cancellations, and travel-related questions.
• Support travel program administration, including traveler profiles, system updates, data management, reporting, and other operational processes.
• Maintain traveler profiles and reservation details, creating new profiles and updating information as needed.
• Support travel-related financial processes, including reviewing charges, reconciling corporate card activity, and mapping project codes.

Skills

Communication

Customer service

Time management

Attention to detail

Organizational skills

Problem solving

Research skills

Travel systems

Education

High school diploma

College coursework or degree in business hospitality travel communications events

Tools

Travel reservation systems

Online booking tools

Microsoft Office

Job description

FAC Services, LLC is seeking a Corporate Travel Coordinator to manage business travel arrangements, traveler profiles, and reporting while ensuring adherence to travel guidelines. You will support reservations, changes, and inquiries with a focus on accuracy and customer service.

The role collaborates with travel teammates, supporting meetings and group travel as needed, and helps maintain efficient, compliant processes across the travel program.