Corporate Security Site Lead — Team & Ops Manager

Securitas, Inc.; Andover (MA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Employer Matching

Paid Time Off

Paid Training

Uniforms Provided

Employee Assistance Program (EAP)

Employee Discount Programs

Job summary

Securitas, Inc. is seeking a Corporate Security Site Supervisor for a professional corporate campus in Massachusetts. The role requires leading a security team, coordinating 24/7 operations, and maintaining strong client relationships to deliver exceptional service.

The position emphasizes taking ownership of site operations, sound decision-making, and coaching officers to uphold security standards while ensuring efficient coverage and responsive incident handling.

Qualifications

• Prior security supervisory or management experience strongly preferred.
• Demonstrated experience leading a team and overseeing daily operations.
• Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
• Strong client relationship management and customer service skills, including communication with senior-level stakeholders.

Responsibilities

• Lead and manage security personnel: supervise, coach, and develop Security Officers while maintaining performance and adherence to procedures.
• Oversee site operations: manage 24/7 security program, ensure coverage and compliance with post orders and client requirements.
• Manage client relationships: serve as primary contact for client leadership and provide operational updates.
• Coordinate staffing and scheduling: oversee schedules, staffing levels, shift coverage, and attendance.
• Drive training and performance: lead onboarding, training, performance evaluations, and coaching.
• Maintain security standards: conduct site inspections, review procedures, identify risks, and implement corrective actions.
• Respond to incidents and emergencies: take charge of issues, conduct initial investigations, ensure reporting and follow-up.
• Oversee administrative functions: review incident reports, approve timekeeping and payroll, maintain records.

Skills

Leadership

Client relations

Scheduling

Training & coaching

Incident response

Communication

MS Office

Tools

Microsoft Office

Scheduling systems

Incident reporting

Job description

Securitas, Inc. is seeking a Corporate Security Site Supervisor for a professional corporate campus in Massachusetts. The role requires leading a security team, coordinating 24/7 operations, and maintaining strong client relationships to deliver exceptional service.

The position emphasizes taking ownership of site operations, sound decision-making, and coaching officers to uphold security standards while ensuring efficient coverage and responsive incident handling.