Security Site Supervisor

Securitas USA; Andover (MA); Vor Ort; USD 31.000 - 44.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

401(k) with Employer Matching

Paid Time Off

Paid Training

Company-Paid Life Insurance

Uniforms Provided

Employee Assistance Program (EAP)

Employee Discount Programs

Wellness & Financial Education

Career Advancement Opportunities WithS

Zusammenfassung

Securitas USA is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus in Andover, MA. The role focuses on onsite leadership of a 24/7 security team, ensuring staffing coverage, performance management, and adherence to client expectations.

The successful candidate will act as a liaison between Securitas and client leadership, driving operational excellence, professional service, and accountability across the site.

Qualifikationen

• Prior security supervisory or management experience strongly preferred.
• Experience coordinating staffing for a multi-shift or 24/7 operation.
• Strong client relationship management and customer service skills, including the ability to communicate effectively with senior-level stakeholders.

Aufgaben

• Lead and manage security personnel: supervise, coach, and develop Security Officers while holding them accountable for performance, attendance, professionalism, and adherence to procedures.
• Oversee site operations: manage daily security operations for a 24/7 corporate security program, ensuring coverage and compliance with post orders and client requirements.
• Manage client relationships: serve as primary point of contact for client leadership, addressing concerns and providing operational updates.
• Coordinate staffing and scheduling: oversee schedules, staffing levels, shift coverage, and attendance.
• Drive training and performance: lead onboarding, training, and performance evaluations.
• Maintain security standards: conduct site inspections, review procedures, identify risks, and implement corrective actions.
• Respond to incidents and emergencies: take charge of issues, investigations, and follow-up.
• Oversee administrative functions: review incident reports, approve timekeeping/payroll, maintain records.
• Promote exceptional customer service: ensure officers provide professional, welcoming experiences for executives, employees, visitors, and vendors.
• Support continuous improvement: identify opportunities to improve procedures and service delivery.

Kenntnisse

Security leadership

Team management

Client relationship management

Communication skills

Organizational skills

Microsoft Office

Tools

Microsoft Office

Scheduling systems

Jobbeschreibung

Corporate Security Site Supervisor

Pay: $27.00 per hour

Schedule: Monday-Friday, 7:00 AM-3:00 PM

Securitas is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus. This position is ideal for an established security leader with a proven track record of managing personnel, overseeing site operations, and maintaining strong client relationships in a corporate environment.

The Site Supervisor will be responsible for the daily leadership and performance of a security team supporting a 24/7 operation. This role requires a hands‑on leader who can manage staffing and performance, maintain operational standards, address client needs, and ensure consistent service delivery. The successful candidate will serve as a key liaison between Securitas and client leadership, setting the standard for professionalism, accountability, and customer service across the site.

We are looking for a confident, experienced leader who can take ownership of site operations, make sound decisions, and lead a team to deliver exceptional results.

Key Responsibilities

• Lead and manage security personnel: Supervise, coach, and develop Security Officers while holding team members accountable for performance, attendance, professionalism, and adherence to established procedures.
• Oversee site operations: Manage daily security operations for a 24/7 corporate security program, ensuring appropriate coverage and compliance with post orders, company policies, and client requirements.
• Manage client relationships: Serve as the primary point of contact for client leadership, addressing concerns, communicating operational updates, and maintaining a strong, service-focused partnership.
• Coordinate staffing and scheduling: Oversee schedules, staffing levels, shift coverage, and attendance to support uninterrupted site operations.
• Drive training and performance: Lead officer onboarding, training, performance evaluations, and ongoing coaching to maintain a capable and professional security team.
• Maintain security standards: Conduct site inspections, review procedures, identify potential security risks, and implement corrective actions when necessary.
• Respond to incidents and emergencies: Take charge of operational issues, conduct initial investigations, and ensure timely reporting and appropriate follow-up.
• Oversee administrative functions: Review incident reports, approve timekeeping and payroll, maintain accurate records, and complete required operational documentation.
• Promote exceptional customer service: Ensure Security Officers provide a professional, welcoming, and responsive experience for executives, employees, visitors, and vendors.
• Support continuous improvement: Identify opportunities to improve site procedures, team performance, and overall service delivery.

Qualifications

• Prior security supervisory or management experience strongly preferred.
• Demonstrated experience leading a team, managing employee performance, and overseeing daily operations.
• Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
• Strong client relationship management and customer service skills, including the ability to communicate effectively with senior-level stakeholders.
• Previous experience in a corporate, commercial office, or other professional security environment preferred.
• Proficiency in Microsoft Office, email, scheduling systems, and incident reporting.
• Strong organizational skills, sound judgment, and the ability to manage competing priorities.
• Ability to remain composed and take decisive action during emergencies or high-pressure situations.
• Professional demeanor, excellent communication skills, and a commitment to accountability and operational excellence.

What We Offer

• Medical, Dental & Vision Insurance
• 401(k) with Employer Matching
• Paid Time Off
• Paid Training
• Company-Paid Life Insurance
• Uniforms Provided
• Employee Assistance Program (EAP)
• Employee Discount Programs, including Travel, Electronics, Cell Phones & More
• Wellness & Financial Education Resources
• Career Advancement Opportunities Within Securitas

Join Securitas and bring your leadership experience to a team committed to delivering professional security services and helping make the world a safer place.

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