On-Site Security Supervisor: Lead & Train Officers

Securitas, Inc.; Canton (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Securitas Security Services in Massachusetts is seeking a Site Supervisor to oversee Security Officers and Lead Officers at client site(s). You will ensure security operations run smoothly, post orders are followed, and staff are trained to meet client expectations.

Responsibilities include coaching and disciplining staff, preparing reports, assisting with payroll, and stepping in for Security Officer duties when needed while delivering high-quality customer service.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED (or willingness to complete GED within six months)
• Legal authorization to work in the United States
• Ability to speak, read, and write English
• Reliable transportation and reliable means of communication
• Willingness to participate in pre-employment screening, including background check and drug screening

Responsibilities

• Supervise Security Officers, Lead Officers, and other assigned personnel at client sites.
• Ensure all post orders are followed, patrols are completed, and reports are accurate and submitted on time.
• Assign work schedules and ensure adequate coverage of all posts.
• Coach, train, and discipline employees in accordance with company policy and client requirements.
• Conduct post inspections and meet with staff to review duties and expectations.
• Train new and existing employees on post orders, procedures, and site-specific requirements.
• Prepare, review, and submit reports, logs, and required documentation.
• Assist with payroll and personnel reporting as assigned.
• Respond appropriately to emergencies and notify proper authorities and client representatives.
• Meet with client representatives to ensure security needs are met and provide high-quality customer service.
• Support hiring, training, performance evaluations, and disciplinary actions, including making recommendations.
• Step in and perform Security Officer duties when necessary.

Skills

Leadership

Supervision

Communication

Report Writing

Scheduling

Customer Service

Training

Education

High School Diploma or GED

Tools

Computer Proficiency

Job description

Securitas Security Services in Massachusetts is seeking a Site Supervisor to oversee Security Officers and Lead Officers at client site(s). You will ensure security operations run smoothly, post orders are followed, and staff are trained to meet client expectations.

Responsibilities include coaching and disciplining staff, preparing reports, assisting with payroll, and stepping in for Security Officer duties when needed while delivering high-quality customer service.