Security Site Supervisor

Securitas, Inc.; Andover (MA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Employer Matching

Paid Time Off

Paid Training

Uniforms Provided

Employee Assistance Program (EAP)

Employee Discount Programs

Job summary

Securitas, Inc. is seeking a Corporate Security Site Supervisor for a professional corporate campus in Massachusetts. The role requires leading a security team, coordinating 24/7 operations, and maintaining strong client relationships to deliver exceptional service.

The position emphasizes taking ownership of site operations, sound decision-making, and coaching officers to uphold security standards while ensuring efficient coverage and responsive incident handling.

Qualifications

• Prior security supervisory or management experience strongly preferred.
• Demonstrated experience leading a team and overseeing daily operations.
• Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
• Strong client relationship management and customer service skills, including communication with senior-level stakeholders.

Responsibilities

• Lead and manage security personnel: supervise, coach, and develop Security Officers while maintaining performance and adherence to procedures.
• Oversee site operations: manage 24/7 security program, ensure coverage and compliance with post orders and client requirements.
• Manage client relationships: serve as primary contact for client leadership and provide operational updates.
• Coordinate staffing and scheduling: oversee schedules, staffing levels, shift coverage, and attendance.
• Drive training and performance: lead onboarding, training, performance evaluations, and coaching.
• Maintain security standards: conduct site inspections, review procedures, identify risks, and implement corrective actions.
• Respond to incidents and emergencies: take charge of issues, conduct initial investigations, ensure reporting and follow-up.
• Oversee administrative functions: review incident reports, approve timekeeping and payroll, maintain records.

Skills

Leadership

Client relations

Scheduling

Training & coaching

Incident response

Communication

MS Office

Tools

Microsoft Office

Scheduling systems

Incident reporting

Job description

Corporate Security Site Supervisor

Pay: $27.00 per hour
Schedule: Monday–Friday, 7:00 AM–3:00 PM

Securitas is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus. This position is ideal for an established security leader with a proven track record of managing personnel, overseeing site operations, and maintaining strong client relationships in a corporate environment.

We are looking for a confident, experienced leader who can take ownership of site operations, make sound decisions, and lead a team to deliver exceptional results.

Key Responsibilities

• Lead and manage security personnel: Supervise, coach, and develop Security Officers while holding team members accountable for performance, attendance, professionalism, and adherence to established procedures.
• Oversee site operations: Manage daily security operations for a 24/7 corporate security program, ensuring appropriate coverage and compliance with post orders, company policies, and client requirements.
• Manage client relationships: Serve as the primary point of contact for client leadership, addressing concerns, communicating operational updates, and maintaining a strong, service-focused partnership.
• Coordinate staffing and scheduling: Oversee schedules, staffing levels, shift coverage, and attendance to support uninterrupted site operations.
• Drive training and performance: Lead officer onboarding, training, performance evaluations, and ongoing coaching to maintain a capable and professional security team.
• Maintain security standards: Conduct site inspections, review procedures, identify potential security risks, and implement corrective actions when necessary.
• Respond to incidents and emergencies: Take charge of operational issues, conduct initial investigations, and ensure timely reporting and appropriate follow-up.
• Oversee administrative functions: Review incident reports, approve timekeeping and payroll, maintain accurate records, and complete required operational documentation.
• Promote exceptional customer service: Ensure Security Officers provide a professional, welcoming, and responsive experience for executives, employees, visitors, and vendors.
• Support continuous improvement: Identify opportunities to improve site procedures, team performance, and overall service delivery.

Qualifications

• Prior security supervisory or management experience strongly preferred.
• Demonstrated experience leading a team, managing employee performance, and overseeing daily operations.
• Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
• Strong client relationship management and customer service skills, including the ability to communicate effectively with senior-level stakeholders.
• Previous experience in a corporate, commercial office, or other professional security environment preferred.
• Proficiency in Microsoft Office, email, scheduling systems, and incident reporting.
• Strong organizational skills, sound judgment, and the ability to manage competing priorities.
• Ability to remain composed and take decisive action during emergencies or high-pressure situations.
• Professional demeanor, excellent communication skills, and a commitment to accountability and operational excellence.

What We Offer

• Medical, Dental & Vision Insurance
• 401(k) with Employer Matching
• Paid Time Off
• Paid Training
• Company-Paid Life Insurance
• Uniforms Provided
• Employee Assistance Program (EAP)
• Employee Discount Programs, including Travel, Electronics, Cell Phones & More
• Wellness & Financial Education Resources
• Career Advancement Opportunities Within Securitas

Join Securitas and bring your leadership experience to a team committed to delivering professional security services and helping make the world a safer place.

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