Corporate Fixed Ops Trainer — Elevate Service Excellence

Holler-Classic; Winter Park (FL); Hybrid; USD 80,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

401(k) & 401(k) Matching

Employee Assistance Program

Vision Insurance

Life Insurance

Flexible Spending Account

Paid Time Off After 6 months

Referral Program

Associate Discount Program

Job summary

Holler-Classic Family of Dealerships seeks a Corporate Fixed Ops Trainer to lead fixed operations training across our Central Florida dealership group. The role focuses on improving service drive performance, staff development, and adherence to guidelines and budgets.

The ideal candidate brings 5+ years in automotive fixed operations, consulting or training experience, and strong knowledge of DMS and service software. This exempt, full-time position offers competitive compensation and benefits.

Qualifications

• Five years related experience and/or training; or equivalent combination of education and experience.
• Prior Consulting or Training Experience.
• Knowledge in multiple DMS, SLT, and 3rd Party Service/Parts Software Solutions.
• Strong knowledge of all Microsoft Office applications.

Responsibilities

• Train and refine daily processes to achieve superior hours and dollars per RO, ELR, etc.
• Work in and on the service drive with service advisors and customers.
• Maintain high employee satisfaction and ensure quality repairs with minimal comebacks.
• Hire, train, motivate service advisors, technicians, and staff; manage employee relations.
• Administer monthly operating budget to attain sales, gross, and net income targets for the service department.
• Maintain and utilize reporting systems required by service manager and the manufacturer.
• Ensure compliance with state and federal regulations affecting repair operations.

Skills

Five Years related experience

Prior Consulting or Training

Microsoft Office

Valid driver’s license

Tools

DMS Software

SLT

3rd-Party Service Software

Job description

Holler-Classic Family of Dealerships seeks a Corporate Fixed Ops Trainer to lead fixed operations training across our Central Florida dealership group. The role focuses on improving service drive performance, staff development, and adherence to guidelines and budgets.

The ideal candidate brings 5+ years in automotive fixed operations, consulting or training experience, and strong knowledge of DMS and service software. This exempt, full-time position offers competitive compensation and benefits.