Corporate Fixed Ops Trainer - Automotive Service Excellence

Holler-Classic; Columbia, Northern (SC, KY); Hybride; USD 80 000 - 125 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) Matching

Paid Time Off

Life Insurance

Vision Insurance

Flexible Spending Account

Employee Assistance Program

Referral Program

Associate Discount Program

Résumé du poste

Holler-Classic Family of Dealerships, a Top 150 dealer group, seeks a Corporate Fixed Ops Trainer to elevate fixed operations across the organization. The role focuses on training service advisors, technicians, and staff, driving performance, and ensuring adherence to warranty and regulatory standards.

The ideal candidate has extensive experience in auto maintenance operations, consulting or training background, and proficiency with DMS/SLT and other service software solutions.

Qualifications

• Minimum five years related experience or training in automotive fixed operations.
• Prior consulting or training experience in service departments.
• Knowledge of DMS, SLT, and third-party service/parts software; strong Microsoft Office skills.

Responsabilités

• Deliver corporate fixed ops training across service, parts, and advisor staff.
• Collaborate with service managers to improve hours per RO and ELR metrics.
• Train staff on warranty processing, pricing, and policy adherence.
• Develop and present monthly budgets for service department targets.
• Maintain compliance with federal/state/local regulations and quality standards.

Connaissances

Five years experience

Training experience

Consulting experience

DMS/SLT software knowledge

Microsoft Office

Outils

DMS software

SLT software

Third-party service software

Parts software

Description du poste

Holler-Classic Family of Dealerships, a Top 150 dealer group, seeks a Corporate Fixed Ops Trainer to elevate fixed operations across the organization. The role focuses on training service advisors, technicians, and staff, driving performance, and ensuring adherence to warranty and regulatory standards.

The ideal candidate has extensive experience in auto maintenance operations, consulting or training background, and proficiency with DMS/SLT and other service software solutions.