Core Platform PM: Customer Portal & Data Delivery

Medium; Irvine (CA); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Field AI is seeking a Product Manager for the Core Platform, owning the Customer Portal and Data Delivery pipeline end-to-end. You will collaborate with the HRI, Platform & Data Delivery teams, and deploy engineers to ensure on-time, high-quality customer deliverables.

Based in Irvine, CA with hybrid work, this role offers ownership of surface-area product responsibilities, a close partnership with engineering, and a fast path to broader product leadership within Field AI.

Qualifications

• 2+ years of product management experience, with at least one web or SaaS product shipped end to end.
• Comfort discussing APIs, data pipelines, and reliability metrics in technical reviews.
• Strong customer empathy and discovery skills to turn field reality into prioritized problems.
• Evidence of ownership: defined scope, committed to it, delivered.
• Excellent written communication with crisp PRDs and clear acceptance criteria.
• Low ego, high curiosity, willing to ask questions to unblock the team.

Responsibilities

• Own the customer problem discovery with customers, field teams, and deployment engineers.
• Own the roadmap and scope for your areas with clear acceptance criteria.
• Partner with engineering and lead technical discussions to craft elegant solutions.
• Run intake ranking from customer feedback to field/deployment to development teams.
• Keep the platform coherent across vertical asks and avoid duplication.
• Calibrate with usage analytics and SLA metrics, retire what isn't landing.

Skills

Product management

Technical fluency

Discovery skills

Ownership experience

Written communication

Curiosity

Job description

Field AI is seeking a Product Manager for the Core Platform, owning the Customer Portal and Data Delivery pipeline end-to-end. You will collaborate with the HRI, Platform & Data Delivery teams, and deploy engineers to ensure on-time, high-quality customer deliverables.

Based in Irvine, CA with hybrid work, this role offers ownership of surface-area product responsibilities, a close partnership with engineering, and a fast path to broader product leadership within Field AI.