Core Banking Operations & Projects Analyst

Itaú USA; Miami (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

Itaú USA is seeking a Core Banking Application Analyst to support our mission-critical core banking platform and related applications in a fast-paced, collaborative Miami environment.

You will serve as a techno-functional liaison between business users and IT teams, focusing on production stability, incident resolution, vendor coordination, and delivering upgrades and integrations, including Temenos T24/Transact.

Qualifications

• Bachelor’s degree or equivalent in IT, CS, finance, or related field.
• Experience supporting core banking applications in banking/financial services.
• Temenos T24/Transact experience preferred.
• Strong understanding of banking operations, payments, securities, accounting, and batch processing.
• Experience with incident, problem, change, and release management processes.
• Ability to analyze complex issues and communicate recommendations clearly.
• Experience coordinating with vendors and tracking escalations.
• Strong documentation, process mapping, and testing coordination skills.
• Ability to work under pressure and support business continuity in a mission-critical environment.

Responsibilities

• Provide operational support for core banking applications and ensure continuity of day-to-day activities.
• Act as a functional analyst and liaison between business users, IT Applications, infrastructure, automation, project teams, and external vendors.
• Analyze incidents and service requests to determine root cause and resolution path.
• Coordinate with core banking vendors to manage support tickets within timelines.
• Support core banking modules and processes including accounts, deposits, lending, payments, and interfaces.
• Participate in upgrades, releases, migrations, and integration projects.
• Gather business requirements and translate them into clear specifications.
• Support testing activities including unit testing, SIT, UAT, and regression testing.
• Review vendor solutions for alignment with business needs and IT standards.
• Contribute to change management, release planning, and production readiness.
• Monitor batch processes, interfaces, data flows, and job scheduling.
• Maintain documentation and knowledge transfer materials.
• Support audit, regulatory, disaster recovery, and risk management activities.
• Mentor junior analysts and promote knowledge sharing.

Skills

Core banking knowledge

Analytical thinking

Stakeholder communication

Vendor coordination

Incident & change management

Education

Bachelor's degree in IT/CS/Finance or equivalent

Tools

Jira

ITSM tools

Vendor portals

Job description

Itaú USA is seeking a Core Banking Application Analyst to support our mission-critical core banking platform and related applications in a fast-paced, collaborative Miami environment.

You will serve as a techno-functional liaison between business users and IT teams, focusing on production stability, incident resolution, vendor coordination, and delivering upgrades and integrations, including Temenos T24/Transact.