Temenos Core Banking Ops & Upgrades Analyst

Itau US; Miami (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Itau US is seeking a Core Banking Application Analyst to support our mission-critical core banking platform and related apps from Miami. You will focus on day-to-day stability, issue resolution, vendor coordination, business support, and project delivery with strong techno-functional skills in Temenos T24/Transact or similar platforms.

You will collaborate with business users, IT, automation, and external vendors, handling incidents, changes, and testing while ensuring regulatory and risk

Qualifications

• Bachelor’s degree or equivalent experience in IT, CS, business or finance.
• Hands-on support experience with core banking apps in a banking/financial services environment.
• Proficient with Temenos T24/Transact or similar core banking platforms.
• Strong incident, problem, change, and release management experience.

Responsibilities

• Provide operational support for core banking applications, ensuring continuity of day-to-day business activities and timely resolution of production issues.
• Act as a functional analyst and liaison between business users, IT Applications, infrastructure, automation, project teams, and external vendors.
• Analyze incidents, service requests, and business issues to determine root cause, business impact, customer impact, and appropriate resolution path.
• Coordinate with vendors to open, track, escalate, and resolve support tickets within agreed timelines.
• Support core banking modules and processes including accounts, deposits, lending, payments, standing orders, sweeps, cash pooling, accounting, reporting, and related interfaces.
• Participate in upgrades, enhancements, releases, migrations, and integration projects involving core banking and downstream systems.
• Gather and document business requirements, assess functional and technical impacts, and translate requirements into specifications.
• Support testing activities including unit testing, SIT, UAT coordination, regression testing, production validation, and post-implementation support.
• Review vendor-provided solutions, validate design proposals, and ensure alignment with business needs, controls, and IT standards.
• Contribute to change management, release planning, deployment coordination, CAB preparation, and production readiness activities.
• Monitor batch processes, interfaces, data flows, file transfers, and scheduled jobs related to core banking and connected platforms.
• Maintain application documentation, procedures, and knowledge transfer materials.
• Support audit, regulatory, disaster recovery, business continuity, and risk management activities.
• Provide guidance to junior analysts and promote knowledge sharing.

Skills

Incident management

Problem solving

Stakeholder communication

Risk assessment

Under pressure prioritization

Education

Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or related field

Tools

Temenos T24/Transact

Jira

ITSM tools

Vendor portals

Job description

Itau US is seeking a Core Banking Application Analyst to support our mission-critical core banking platform and related apps from Miami. You will focus on day-to-day stability, issue resolution, vendor coordination, business support, and project delivery with strong techno-functional skills in Temenos T24/Transact or similar platforms.

You will collaborate with business users, IT, automation, and external vendors, handling incidents, changes, and testing while ensuring regulatory and risk