Coordinator, Office Services

Horizon Media LLC; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance coverage

Retirement savings plans

Unlimited paid time off

Mental health resources

Fitness reimbursement

Job summary

Horizon Media Inc. is seeking a Facilities Assistant to support the day-to-day operations of the New York office. You will respond to employee requests via email and tickets, assist with moves and general upkeep, and provide coverage for mailroom and other facilities tasks.

This role involves supporting the mailroom, events, freight areas, meeting spaces and coffee stations, with occasional longer hours as needed. A high school diploma and practical facilities experience are required.

Qualifications

• High school diploma or equivalent.
• 3 years of employee services or mail room experience.
• Strong communication within facilities and employee services groups.

Responsibilities

• Mailroom operations and coverage for mail distribution and package processing.
• Support events with room setups and furniture relocations.
• Respond to employee requests and service tickets in a timely manner.
• Assist with employee moves, packing, and workstation setup.
• Maintain freight areas and storage rooms in an organized, clean state.
• Manage printer and copy room supplies.
• Inspect and maintain meeting rooms.
• Monitor coffee stations and related supplies.
• Perform additional duties as assigned.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Job Description Job Summary Reporting directly to the Manager, Space Planning & Office Services, this role is responsible for supporting the day-to-day operations of the office. The Facilities Assistant provides prompt and reliable responses to employee requests through email and service tickets while assisting with office moves, general office upkeep, and a variety of other facilities-related responsibilities. On any given day, the individual may support the mailroom, cleaning team, maintenance activities, or other operational needs throughout the office. Flexibility is important, as occasional early starts or late finishes may be required.

Main Duties and Responsibilities

• 25% – Mailroom Operations & Coverage: Provide coverage for mailroom functions, including mail distribution, package processing, and assisting with daily mail services.
• 20% – Event Support & Furniture Relocations: Support the Events team with room setups, furniture relocations, office reconfigurations, and event logistics. This includes frequent physical moves and last-minute adjustments to accommodate meetings and company events.
• 15% – Employee Requests & Service Tickets: Respond to employee requests and service tickets in a timely manner, ensuring workplace issues are addressed efficiently.
• 10% – Employee Moves & Packing Assistance: Assist with employee relocations, including packing, moving office contents, workstation setup, and coordination of move-related activities.
• 10% – Freight & Storage Room Maintenance: Assist in maintaining freight areas and storage rooms, ensuring they remain organized, clean, and operational.
• 5% – Printer & Copy Room Support: Maintain paper inventory and supplies for printers and copy rooms throughout the office.
• 5% – Meeting Room Maintenance: Inspect and maintain meeting rooms to ensure they are clean, organized, and ready for use.
• 5% – Coffee Station Maintenance: Monitor and maintain office coffee machines and related supplies to support employee needs.
• 5% – Other Duties as Assigned: Provide additional facilities and office services support as required to meet departmental and organizational needs.

Supervisory Responsibilities: This person does not have any supervisory responsibilities.

Knowledge and Skills Required

The candidate should have a high school diploma or its equivalent and 3 years of employee services and/or mail room related skills and experience. Exceptional communication within, between and among facilities / employees services groups is very important. The ability to communicate to the employees he/she will be servicing is a must.

Certificates, Licenses and Registrations

There are no requirements for certificates, licenses and registrations.

Physical Activity and Work Environment

This role is a physical job, with lifting and also requires the person to be able to constantly move about the space as well as walk long distances each day. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Salary Range

$40,000.00 - $55,000.00. A successful applicant’s actual base salary may vary based on factors such as individual’s skill sets, experience, training, education, licensure/certifications, and qualifications for the role. As an organization, we take an aptitude and competency-based hiring approach.

Benefits

• health insurance coverage
• life and disability insurance
• retirement savings plans
• company paid holidays
• unlimited paid time off (PTO)
• mental health and wellness resources
• pet insurance
• childcare resources
• identity theft insurance
• fertility assistance programs
• fitness reimbursement

Company Culture

Horizon Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Want to know what makes Horizon a great place to work? At Horizon, business is personal — and that means connecting with what matters. Horizon is powered by one of the industry’s most celebrated and inclusive workplace cultures. We believe in the talent of our people and the power of personal, with our passion and commitment to excellence driving our success.

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