Facilities Assistant (Shift 2pm-11pm M-F & 11am - 8pm M-F)

CBRE Group, Inc.; New York (NY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

CBRE Group, Inc. in New York is seeking a hands-on Facilities Support professional to deliver a white-glove workplace experience in a Class A office environment.

You will work with a polished, team‑oriented group to keep spaces clean, organized, and ready for business in a fast‑paced setting. The role emphasizes service mindset, accountability, and opportunities for skill development and career growth.

Qualifications

• Experience in facilities or janitorial services preferred.
• Ability to respond to customer requests promptly.
• Willingness to perform light-duty adjustments and general labor.
• Familiarity with workplace technology tools to track tasks.

Responsibilities

• Coordinate and support Workplace Services, including office setup and space cleaning.
• Maintain workspace by cleaning, sanitizing desks, and resetting office items.
• Submit maintenance work orders and coordinate with partners.
• Respond to customer requests and resolve issues promptly.
• Assist with moving materials and delivering equipment.
• Prepare meetings and conference rooms as requested.
• Adhere to safety codes and company directives.
• Perform housekeeping and maintain professional appearance of the property.

Skills

Coordination

Customer service

Facilities support

Safety compliance

Light labor

Meeting setup

Job description

Join a Facilities Management team supporting a global, high‑profile professional services environment where service excellence, operational rigor, and teamwork matter. This role plays a hands‑on part in delivering a seamless, first‑class workplace experience in a fast‑paced, high‑visibility setting. You’ll work alongside experienced professionals in a polished, people‑centric workplace that values collaboration, accountability, and service mindset while offering clear opportunities for career growth, skill development, and long‑term advancement within FM.

About the role:

The primary objective of this position is to assist the Facility Management team in providing an outstanding white‑glove workplace experience within a Class A office building exceeding 400,000 square feet. The two shifts 2pm-11pm M-F & 11am - 8pm M-F.

What You’ll Do:

• Provides coordination and support for the delivery of Workplace Services; office set up, cleaning and resetting of all shared spaces. i.e. clean and sanitize desks, empty trash, reset all office items (keyboard, mouse, monitor, phone, etc.)
• Services include, but are not limited to Cleaning/Janitorial Office Services
• Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and connects with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team).
• Responds promptly to customer requests and complaints with accurate and thorough information according to the specific request.
• Assists with light-duty adjustments such as: Furniture reset, delivering temporary equipment and supplies.
• Utilizes firmwide technology tools to report and track the areas that need attention.
• Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety.
• Performs general labor work as assigned including loading, unloading and moving materials. Runs errands to support projects.
• Performs housekeeping functions and maintains the professional appearances of the property, equipment, engineering spaces, and common areas.
• Responds quickly to emergency situations, summoning additional assistance as needed.
• Prepares meetings and conference rooms, arranging tables and chairs as requested.
• Performs other duties as directed and participates in ad‑hoc office improvement projects.