Coordinator of Building Services (Security and Visitor Services Specialist)

Rutgers University; New Brunswick (NJ); On-site; USD 53,000 - 77,000; Full time

Benefits offered by this job

Medical, prescription drug, and dental

Paid vacation and holidays

Competitive retirement benefits

Educational benefits for employee and

Life insurance

Employee discount programs

Job summary

Rutgers University is seeking a Coordinator of Building Services (Security and Visitor Services Specialist) for the Jane Voorhees Zimmerli Art Museum. You will oversee safety, security of staff and visitors, and the gallery experience.

The role includes developing policies for reception and galleries, training student attendants, and coordinating with Campus Security. On-site work with weekend/evening coverage is required.

Qualifications

• Bachelor's degree or an equivalent combination of education and/or experience.
• Excellent communication skills.
• Proficiency in speaking and writing English.

Responsibilities

• Supports the museum by developing policies and protocols for reception desk and gallery attendants, including operating hours and special events.
• Collaborates with staff to develop visitor engagement strategies.
• Handles opening and closing of the museum during regular hours, including weekends and after-hours for events.
• Manages daily museum operations and interactions with campus and public.
• Supervises museum security.
• Hires, trains, and schedules student gallery attendants.
• Acts as liaison to Campus Security and develops training programs.

Skills

Excellent communication

Proficiency in English

Education

Bachelor's degree

Tools

Microsoft Word

Outlook

Excel

Database applications

Job description

Position Details

Recruitment/Posting Title

Coordinator of Building Services (Security and Visitor Services Specialist)

Job Category

URA-AFT Administrative

Department

Jane Voorhees Zimmerli Art Museum

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Coordinator of Building Services (Security and Visitor Services Specialist) for the Jane Voorhees Zimmerli Art Museum. Reporting to the Manager of Operations, the primary responsibilities of this position are the safety and security of the facility, staff, visitors and collections, and overseeing visitor services.

Among the key duties of the position are the following:

• Supports the museum by developing various policies and protocols for reception desk and gallery attendants, covering operating hours, galleries, tours, and special events.
• Collaborates with staff across the museum to develop and implement new strategies for visitor engagement.
• Works Tuesday through Saturday and is responsible for the opening and closing of the museum during regular hours, including weekends and after- hours for special events and programs.
• Handles the successful daily operations of the museum experience, including interaction with the campus community and general public.
• Supervises museum security.
• Hires, trains, and schedules student gallery attendants (includes reception desk personnel).
• Acts as liaison to Campus Security.
• Develops and implements student gallery attendant training programs and security policy.

FLSA

Nonexempt

Grade

03

Salary Details

• Minimum Salary: 52602.480
• Mid Range Salary: 64788.980
• Maximum Salary: 76975.480

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Full Time

Working Hours

Standard Hours: 37.50

Daily Work Shift: Day

Work Arrangement

This position requires a fully on-site work arrangement.

Union Description

URA-AFT Administrative

Payroll Designation

PeopleSoft

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

PERS

Qualifications

• Bachelor's degree or an equivalent combination of education and/or experience.

Required Knowledge, Skills, and Abilities

• Excellent communication skills.
• Proficiency in speaking and writing English.

Preferred Qualifications

• 1-year museum security experience, 2-years customer service experience and 1-year supervisory experience
• First Aid certifications.
• Demonstrated social and cultural competency and commitment to diversity, equity, accessibility and inclusion.
• High-performing and motivated leadership.
• Good management skills.
• Experience building and managing a team in a customer-service environment.
• Knowledge of museum security protocols.

Equipment Utilized

• Proficiency in Microsoft Word, Outlook, Excel and database applications.

Physical Demands and Work Environment

• Ability to lift up to 30-50 lbs., walk and stand for extended periods of time.

Special Conditions

• Must be willing to work a flexible schedule including weekends and evenings.
• Must have or be willing to obtain within six months of employment a valid CPR certification. Mandatory overtime as needed.

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement