Coordinator, Assessment Operations

Columbus State Community College; Columbus (OH); On-site; USD 51,000 - 62,000; Full time

Job summary

Columbus State Community College is hiring a Coordinator, Assessment Operations to oversee daily operations of the New Student Assessment. You will supervise staff, handle scheduling and training, ensure center readiness, and support testing platforms, including off-site and virtual services for K–12 partners.

Responsibilities include data management, policy implementation, and documentation to stay compliant with CAS Standards and college procedures.

Qualifications

• Bachelor’s degree in related field.
• 3+ years in program management, college testing, student affairs, or related field.
• Experience with staff scheduling and training.

Responsibilities

• Oversees daily operations of the New Student Assessment Center, including supervision and scheduling.
• Provides onboarding and training for department staff and college employees.
• Ensures center readiness, supplies, technology, and equipment; supports off-site/virtual testing.
• Manages data, records, and compliance with CAS Standards and college policies.
• Coordinates with K–12 partners and oversees testing platform operations at alternative locations.

Skills

Program management

Staff scheduling

Customer service

Training

Education

Bachelor’s degree in related field

Job description

Compensation Type: Salaried

Compensation: $56,700.00

The Coordinator, Assessment Operations supports daily operations ofNew Student Assessment, including providing functional supervision,staff scheduling and training, center readiness, and testingplatform support. This position oversees off-site and virtualassessment services, including K–12 partner support, proctortraining and authorization, compliance, and documentation. TheCoordinator maintains operational data and records and serves asbackup to leadership to support secure, efficient, andstudent-centered assessment services.

ESSENTIAL JOB FUNCTIONS

Operational Support & Coordination

• Provides functional oversight of Assessment Servicesencompassing day-to-day schedule of operations for student andstaff employees in the Columbus Campus New Student AssessmentCenter.
• Handles onboarding and training for the department and othercollege employees, in collaboration with the New Student Assessmentleadership.
• Supports overall readiness and operation of the Columbus Campusincluding supplies, technology, and equipment.
• Assists with staffing needs to address center coverage.
• Creates and monitors required credentials for proctoringstaff.
• Serves as backup to the designated Institutional Administratorfor testing platforms and the appointment registration system.
• Supports system administration, including access management,test setup and administration, proctor management, scheduling, andcompliance.

Off Site Coordination

• Provides oversight and support for off-site assessmentservices, including but not limited to partnering with K–12colleagues to facilitate individual and group assessment sessionsat Central Ohio partner schools, including training and ongoingsupport.
• Oversees testing platform operations for off-site and partnerlocations, including proctor authorization, training, systemaccess, compliance, and support.
• Facilitates assessment administration at alternate testinglocations. Manages virtual assessment services, including proctortraining, scheduling, and required documentation

Data Management & Administrative

• Tracks, organizes, and maintains operational data to supportAssistant Director in planning, reporting, and continuousimprovement.
• Implements operational policies that ensure high-qualitysupport for all placement and assessment programs andprojects.
• Monitors all activities in functional area to ensure compliancewith college, NCTA best practices and CAS Standards for testingcenter operations and/or grant requirements and stipulations.
• Keeps secure and accurate records.

Culture of Respect

• Fosters and maintains a safe environment of respect andinclusion for faculty, staff, students, and members of thecommunity.

Additional Duties & Responsibilities:

• Manages multiple assignments of varying complexity and meetstight timelines and deadlines with the ability to adapt to changingneeds of the College and business partners.
• Attends departmental, division, and unit staff meetings on aconsistent basis.
• Hours may include working outside of a normal workweek scheduleas needed to meet program needs and workload demands.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Bachelor’s degree in related field.
• Three (3) years of experience in program management, collegetesting, student affairs, or related field with increasingresponsibility in clerical and customer service preferred. *An appropriate combination of education, training, coursework and experience may qualify a candidate.

CSCC has the right to revise this position description at anytime. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must completethe following:

• For all faculty positions(Instructor, Annually Contracted Faculty, and Adjunct), you willneed to upload an unofficial copy of your transcript whencompleting your aplication.
• Prior to submitting your application, please review and update(if necessary) the information in your candidate profile as it willtransfer to your application.

If you are a current employee of Columbus State CommunityCollege, please l og in to Workday to use the internal applicationprocess.

Thank you for your interest in positions at Columbus StateCommunity College. Once you have applied, the most updatedinformation on the status of your application can be found byvisiting your Candidate Home. Please view your submittedapplications by logging in and reviewing your status.