Program Coordinator, Columbus Promise Holistic Advisor

Columbus State Community College; Columbus (OH); On-site; USD 51,000 - 56,000; Full time

Job summary

Columbus State Community College seeks a Program Coordinator, Columbus Promise Holistic Advisor to serve as the primary point of contact from admission to completion, providing wraparound support across academic, career, and personal dimensions.

The role builds relationships with each student in a defined caseload to promote success and completion.

Qualifications

• Advising, teaching, tutoring, and/or academic support experience in a college environment.

Responsibilities

• Serves as the primary point of contact for Columbus Promise students’ academic, career, and personal needs.
• Manages a caseload of Columbus Promise students within the same academic division.
• Develops academic, career, and financial plans to promote student success.
• Advises on program selection, prerequisites, and progression to completion.
• Tracks cohort data and uses data to improve advising practices.

Skills

Advising experience

Teaching/Tutoring experience

Academic support

Education

Bachelor's degree in education, counseling, human services, or related field

Job description

Compensation Type: Salaried

Compensation: $53,581.50

Within the Columbus Promise program, the Program Coordinator, Columbus Promise Holistic Advisor serves the critical role of beingthe primary point of contact from admission to completion forin-depth, wrap around support that spans academic, career, andpersonal dimensions. Promise Advisors are responsible for creatingstrong relationships with each individual student in a definedcaseload. Through these relationships, the Promise Advisor providessustained, strategic, integrated, proactive, and personalizedsupport for students. This position also builds community and seeksto connect students with one another, fostering a strong sense ofbelonging.

Advising & Holistic Case Management

• Serves as the primary point of contact for a Columbus Promise student’s academic, career, and personal needs. Manages a caseloadof Columbus Promise students, within the same academic division,with the goal of understanding and helping students progressthrough their educational journey to completion. Works with students to develop academic, career, and financial plans thatpromote students’ success. Advises students on academic programs,course selection, prerequisites, re-sequenced programs of study,and eligibility via in-person, e-mail, or virtual delivery formats,as needed.
• Coordinates student support and outreach with identifiednetwork of care (including Columbus State staff, financial aidadvisors, student services staff, and community partners) to assiststudents having difficulties of any kind. Collaborates with programstaff and partners across campus to assist students experiencingacademic difficulty (warning, probation, and academic dismissal).Provides career coaching in collaboration with the Career Servicesteam to support students in their career decision-making.Coordinates case management development and tracks cohort studentsfor degree and goal completion.
• Proactively communicates with students (announcements, weeklyupdates, pop-up visits, etc.) to enhance the holistic studentexperience at key points in a semester and along a student’sjourney. Ensures student caseload receives pertinent, timelycollege communication.

Academic & Career Coaching

• Performs duties that expand beyond the transactional elementsof traditional advising and seeks to engage the whole student inthe educational journey. Provides high-level academic and careercoaching to Columbus Promise students to address the most immediateor timely needs. Provides individual support and group coaching forColumbus Promise students in your caseload on topics related toeffective communication with faculty, goal setting, timemanagement, study skills, and other relevant student successtopics.

Programming & Student Engagement

• Contributes to the onboarding, community building, and sense ofbelonging for Columbus Promise students, which includes but is notlimited to actively planning and/or participating in studentcentered programming for Columbus Promise students, participatingin selected recruitment events for incoming Columbus PromiseScholars, participating in spring and summer onboarding events forincoming Columbus Promise Scholars, contributing to the successfulorientation of all Columbus Promise Scholars, and participating insummer engagement opportunities for returning Columbus PromiseScholars.

Data, Reporting & Assessment

• Tracks student data that guides the proactive and intrusiveapproach to supporting student success. Tracks cohort data, servicedelivery, and reporting data and outcomes. Reviews and interpretsadvising and related data, identifies trends, and assists theprogram team in developing strategies to improve advisingefficiency and quality. Demonstrates ability to use data to solveproblems and improve advising practices. Demonstrates highproficiency with technology platforms, including Starfish,Blackboard, Achievement Analytics, etc. Prepares weekly advisingreports/report out for Advising Lead/Director and leadershipteam.

Culture of Respect

• Fosters and maintains a safe environment of respect andinclusion for faculty, staff, students, and members of thecommunity.

Other duties as required.

*Regular, predictable, and punctual attendance isrequired.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Bachelor’s Degree in education, counseling, human services, orrelated field.
• One (1) year of advising, teaching, tutoring, and/or academicsupport experience in a college environment; can include work donein a graduate assistant role as professional experience.
• State Motor Vehicle Operator's License or demonstrable abilityto gain access to work site(s).
• *An appropriate combination of education, training,coursework, and experience may qualify a candidate.

CSCC has the right to revise this position description at anytime. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40