Coordinator, Agency Operations

Confidential; New York (NY); On-site; USD 27,552 - 34,440; Part time

Job summary

A marketing services agency in New York City is seeking a part-time Coordinator for Agency Operations to support office logistics, executive and team support, and basic data entry. This entry-level position requires up to 22 hours per week and provides a great opportunity for candidates looking to grow within the media or operations fields.

Qualifications

• 0–2 years of office, admin, or customer-facing experience; internships and school-related roles welcomed.
• Strong organizational and multitasking skills with a high degree of reliability and follow-through.
• Professional and courteous demeanor with a can-do attitude and willingness to learn.

Responsibilities

• Manage incoming and outgoing packages and mail.
• Assist in maintaining internal trackers related to operations or office logistics.
• Participate in internal training sessions and agency learning initiatives.

Skills

Organizational skills

Multitasking skills

Customer service skills

Tools

Google Workspace

Job description

This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $25.00/hr

The Coordinator, Agency Operations, is a vital part-time, in-office role that supports daily operations at our NYC office and virtually for our satellite offices. This position focuses on office logistics, executive and team support, facilities coordination, and basic data entry. As the frontline presence in the office, this person will play a crucial role in ensuring operations run smoothly. The role also presents a unique opportunity to grow into media or operations roles within the company.

Key Responsibilities

In-Office & Facilities Support

• Manage incoming and outgoing packages and mail; notify team members as needed and assist with shipments
• Maintain overall office tidiness, including light organization and cleanliness of common areas
• Coordinate with building management regarding guest access, maintenance requests, deliveries, and general facility needs
• Prep conference rooms and shared spaces for client meetings and new business pitches.
• Support the execution of agency events, including setup, ordering, and clean-up responsibilities
• Maintain kitchen and supply areas, including snack refills, dishwashing, and upkeep of shared spaces
• Monitor and coordinate reordering office and kitchen supplies to ensure inventory is always stocked
• Order and coordinate food for team lunches or in-office events, including setup and cleanup

Administrative & Data Entry

• Assist in maintaining internal trackers related to operations or office logistics
• Input data into internal systems such as contract logs or attendance reports
• Review internal ticketing and order data systems to identify discrepancies, outdated information, or errors
• Solicit and collect updates, changes, and new information from internal and external sources for our program management division, as well as our CRM system
• Support the formatting, uploading, or updating of standard documents in collaboration with operations team members
• Lean into People and human resources administrative needs as ad hoc projects arise

Learning & Growth

• Participate in internal training sessions and agency learning initiatives.
• Shadow operations or media team members to learn tools and processes with future growth in mind
• Show initiative in understanding media or operations career pathways within the agency
• Assist the People & Development team and the Milers committee with preparing for and executing any in-person or virtual training

Qualifications

• 0–2 years of office, admin, or customer-facing experience; internships and school-related roles welcomed.
• Availability to work on-site at the NYC office at 3 days/week (est. 18-22 hours total)
• Strong organizational and multitasking skills with a high degree of reliability and follow-through
• Professional and courteous demeanor with a can-do attitude and willingness to learn
• Familiarity with Google Workspace (Docs, Sheets, Calendar) and ability to quickly learn new tools
• Interest in advertising, media, or operations with a desire to grow into a larger role over time

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Marketing Services