Cookie Crew: Front‑of‑House & Bake Assistant

Insomnia Cookies; Chapel Hill (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time schedules

Free cookies

Employee discount

Paid time off

Excellent training

Job stability

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies in Chapel Hill, NC is seeking friendly crew members to greet guests, take orders, and ensure accurate, warm service. You will bake cookies, assist with delivery orders, and provide a positive in-store and phone experience.

Eligible candidates should be 18+, enjoy talking with customers, and be available to work nights, weekends, and holidays. Benefits include flexible part-time schedules and employee cookies.

Qualifications

• Prior experience in a customer service focused role is preferred.
• Personable, genuine, outgoing demeanor.
• Ambitious nature and willingness to grow.
• Great communication and organizational skills.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person and over the phone.
• Bake our cookies and scoop ice cream as needed.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately with no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

Skills

Customer service

Communication

Organization

18+

Job description

Insomnia Cookies in Chapel Hill, NC is seeking friendly crew members to greet guests, take orders, and ensure accurate, warm service. You will bake cookies, assist with delivery orders, and provide a positive in-store and phone experience.

Eligible candidates should be 18+, enjoy talking with customers, and be available to work nights, weekends, and holidays. Benefits include flexible part-time schedules and employee cookies.