Night Shift Cookie Crew Member — Flexible Scheduling

Insomnia-Cookies; Durham (NC); On-site; USD 16,531,000 - 23,419,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next 2

Flexible scheduling

Employee discount (free cookies!)

Opportunities for growth into Shift LE

Job summary

Insomnia Cookies is seeking energetic Cookie Crew Members to join our late-night bakery team in Durham, NC. You will welcome guests, bake and package warm cookies, and process orders for in-store, pickup, and delivery with a focus on quality and speed.

You'll work in a fast-paced environment, stand for long periods, and collaborate with a shift-led team to ensure memorable experiences for every guest. Evening and weekend availability is encouraged to meet peak demand.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Hospitality

Customer service

Food safety awareness

POS system

Tools

POS system

Job description

Insomnia Cookies is seeking energetic Cookie Crew Members to join our late-night bakery team in Durham, NC. You will welcome guests, bake and package warm cookies, and process orders for in-store, pickup, and delivery with a focus on quality and speed.

You'll work in a fast-paced environment, stand for long periods, and collaborate with a shift-led team to ensure memorable experiences for every guest. Evening and weekend availability is encouraged to meet peak demand.