Cookie Crew: Bake, Serve & Delight Guests

Insomnia Cookies; Columbus (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Pay rate

Flexible part-time

Pay on demand

Paid vacation

Pet insurance

Training & mentorship

Job stability

Growth opportunities

Fun team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies is seeking team members for the Short North store in Columbus, OH. You will greet guests, take orders, bake cookies, and ensure timely delivery while providing a warm, engaging customer experience.

The role requires a friendly, energetic attitude, strong communication, basic math, and the ability to lift 40 lb. Evening and weekend availability is needed, and you must be legally eligible to work in the United States.

Qualifications

• At least 6 months of experience in a customer service focused role
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Skills

Customer service

Friendly demeanor

Communication skills

Math skills

Ability to lift 40 lb

Evening/weekend availability

Legal to work in US

Job description

Insomnia Cookies is seeking team members for the Short North store in Columbus, OH. You will greet guests, take orders, bake cookies, and ensure timely delivery while providing a warm, engaging customer experience.

The role requires a friendly, energetic attitude, strong communication, basic math, and the ability to lift 40 lb. Evening and weekend availability is needed, and you must be legally eligible to work in the United States.