Night-Shift Cookie Crew Member — Bake, Deliver, Delight

Insomnia Cookies, LLC; Cleveland (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next…

Flexible scheduling

Employee discount (free cookies!)

Opportunities for growth into Shift LE

Job summary

Insomnia Cookies in Cleveland, OH is seeking a Cookie Crew Member to bake, package, and deliver warm cookies while providing friendly hospitality and accurate orders late into the night.

Join a fast-paced bakery team that values guest experience, teamwork, and reliability. Evening and weekend shifts are common, with competitive hourly pay and opportunities for growth into leadership roles.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Customer service

Hospitality

Teamwork

Job description

Insomnia Cookies in Cleveland, OH is seeking a Cookie Crew Member to bake, package, and deliver warm cookies while providing friendly hospitality and accurate orders late into the night.

Join a fast-paced bakery team that values guest experience, teamwork, and reliability. Evening and weekend shifts are common, with competitive hourly pay and opportunities for growth into leadership roles.