Cookie Crew Member: Warm Cookies & Fast Service

Insomnia Cookies; Kent (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next…)

Flexible scheduling

Employee discount (free cookies!)

Opportunities for growth into Shift LE

Job summary

Insomnia Cookies is seeking a Cookie Crew Member to be part baker, part hospitality expert, and part late-night hero. You’ll welcome guests, bake and package warm cookies, and ensure accurate in-store, pickup, delivery, and online orders.

Join our fast-paced bakery where evenings, late nights, weekends, and holidays are peak times. You’ll work with a friendly team, maintain cleanliness and food safety, and help deliver an unforgettable guest experience night after night.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs

Skills

Hospitality

Food safety

Teamwork

Tools

POS system

Job description

Insomnia Cookies is seeking a Cookie Crew Member to be part baker, part hospitality expert, and part late-night hero. You’ll welcome guests, bake and package warm cookies, and ensure accurate in-store, pickup, delivery, and online orders.

Join our fast-paced bakery where evenings, late nights, weekends, and holidays are peak times. You’ll work with a friendly team, maintain cleanliness and food safety, and help deliver an unforgettable guest experience night after night.