Cookie Crew

Insomnia Cookies; Los Angeles (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Starting wage $20/hr plus tips

Flexible part-time schedules

Free cookies & Employee Discount

Pet Insurance

Paid Time Off

Excellent training

Job stability with a growing company

Growth/promotion opportunities

Exciting team environment

Job summary

Insomnia Cookies is hiring at our USC store in Los Angeles, CA. You will greet guests, take orders, bake cookies, and ensure orders are prepared accurately with friendly service. This role emphasizes teamwork, fast service, and maintaining a clean bakery environment.

Part-time, flexible scheduling available. Starting wage is $20.00 per hour plus tips, with opportunities for growth in a fun, energetic team setting at a rapidly expanding bakery brand.

Qualifications

• Prior experience in a customer service focused role preferred.
• Must be 18 years or older to be employed.
• Able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests, take orders, and ensure accuracy.
• Explain menu items and answer clarifying questions.
• Provide a warm, friendly experience in person and over the phone.
• Bake cookies and assist with deliery orders as needed.
• Handle cash and payments accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Cash handling

Communication

Teamwork

18+ eligibility

Job description

• Starting off at $20.00/hr plus tips
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

As a member of the Cookie Crew at our USC store located at 929 W. Jefferson St., Suite 1620 Los Angeles, CA 90089, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

• Starting off at $20.00/hr plus tips
• Flexible part-time work schedules
• Free cookies & Employee Discount
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.