Cookie Crew

Insomnia Cookies; Kingston (RI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Pay on Demand

Flexible part-time work schedules

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved one

Job summary

Insomnia Cookies is hiring a Cookie Crew member for our URI store at 99 Fortin Rd, Kingston RI. You will greet guests, take orders, explain the menu, and ensure accurate, warm cookies and deliveries while keeping the bakery clean.

Join a fun, energetic team and enjoy perks like pay on demand, flexible part-time schedules, paid vacation and sick time, mentorship, pet insurance, growth opportunities, and employee discounts with free cookies on every shift.

Qualifications

• Prior experience in a customer service role preferred.
• Must be 18+ and legally eligible to work in the United States.
• Able to work nights, weekends and holidays.
• Friendly, personable, and well-organized.

Responsibilities

• Greet guests and take orders according to procedure.
• Explain menu items, clarify questions, and repeat orders for accuracy.
• Provide a warm in-person and phone experience to customers.
• Bake cookies to standard and scoop ice cream as needed.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately with no shortages or overages.
• Maintain cleanliness, sanitation, and bakery upkeep.

Skills

Customer service

Friendly demeanor

Excellent communication

Team player

Availability nights/weekends

Education

18+ (legal to work in US)

Tools

POS system

Cash handling

Job description

• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)


• Paid vacation and sick time off


• Pet insurance for your furry loved ones


• Job stability with a rapidly growing and reputable company


• Achievable growth/promotion opportunities


• You get to work in a fun, exciting team environment


• Promptly greet guests entering the store and take their orders according to procedure


• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy


• Give each customer a warm experience with a smile in person & over the phone


• Ensure fast, warm, and correct delivery orders are packaged and sent out


• Handle cash and payments accurately and have no shortages or overages


• Cleaning, sanitizing, and maintaining the bakery

As a member of the Cookie Crew at our URI store located at 99 Fortin Rd, Kingston RI 02881, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules


• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)


• Paid vacation and sick time off


• Interactive training & mentorship


• Pet insurance for your furry loved ones


• Job stability with a rapidly growing and reputable company


• Achievable growth/promotion opportunities


• You get to work in a fun, exciting team environment


• Employee discount and FREE cookies with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure


• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy


• Give each customer a warm experience with a smile in person & over the phone


• Bake our delicious cookies to perfection & a scoop of ice cream


• Ensure fast, warm, and correct delivery orders are packaged and sent out


• Handle cash and payments accurately and have no shortages or overages


• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred


• Personable, genuine, outgoing demeanor


• Ambitious nature


• Great communication and organizational skills


• Must be 18 years or older to be employed


• Must be able to work nights, weekends and holidaysLegally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.