Cookie Crew

Insomniacookies; Fairborn (OH); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible part‑time schedules

Pay-on-Demand (daily pay)

Paid vacation and sick time

Pet insurance

Training & mentorship

Job stability

Growth/promotion opportunities

Team environment

Employee discount and free cookies

Job summary

Insomniacookies in Fairborn, OH is hiring for a Cookie Crew member to greet guests, take orders, and bake cookies with a friendly, fast service mindset.

The role requires a customer‑facing attitude, the ability to lift up to 40 lb, and availability to work nights, weekends, and holidays. Training and growth opportunities accompany a supportive team environment.

Qualifications

• At least 6 months of experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Customer service oriented and willing to exceed guest expectations.

Responsibilities

• Greet guests and take orders per procedure.
• Explain menu items and confirm orders for accuracy.
• Provide a warm in‑person and phone experience.
• Bake cookies and scoop ice cream.
• Package and deliver orders accurately and timely.
• Handle cash with accuracy and manage payments.
• Keep bakery area clean and sanitary.

Skills

Customer service

Outgoing personality

Communication skills

Math skills

Lift 40 lb

18+ age

Job description

As a member of the Cookie Crew at our Fairborn Ohio store located 3800 Colonel Glenn Hwy, Fairborn OH, 45324, you are the point person at the front of the store for interacting with customers and baking all of our warm and delicious cookies.

Cookie Crew Perks

• Flexible part‑time work schedules
• Pay‑on‑Demand (no longer have to wait until the end of the week; get paid daily for your total shift earnings from the day before)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection and a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Clean, sanitize, and maintain the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States