Cookie Crew

Insomniacookies; Cincinnati (OH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Employee discount and FREE COOKIES

Job summary

Insomniacookies in Cincinnati is looking for enthusiastic Cookie Crew members. In this role, you will greet guests, take their orders, and ensure a friendly experience. You will also bake delicious cookies and maintain a clean bakery environment.

Preferred candidates have at least 6 months in customer service and a friendly demeanor. The position offers flexible part-time schedules, paid vacation, pet insurance, and more. Join us to work in a fun team environment and enjoy FREE COOKIES!

Qualifications

• At least 6 months of experience in a customer service role.
• Personable, genuine, and outgoing demeanor.
• Must be 18 years or older.

Responsibilities

• Greet guests and take their orders in a friendly manner.
• Bake cookies to perfection.
• Ensure fast and accurate delivery of orders.
• Manage cash and payments accurately.
• Clean and maintain the bakery.

Skills

Customer service skills

Great communication

Organizational skills

Ability to lift 40 lb boxes

Job description

As a member of the Cookie Crew at our Cincinnati store located at 216 Calhoun St Cincinnati, OH 45219, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States