Cookie Crew

Insomnia Cookies; College Park (MD); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Pay Rate: $15.00/hr

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Growth/promotion opportunities

Job summary

Insomnia Cookies in College Park, MD is hiring for a customer service role where you’ll greet guests, take orders, and ensure a warm experience. Ideal candidates have 6+ months in customer service, strong communication and math skills, and the ability to lift up to 40 lbs. Must be available to work nights, weekends, and holidays. Enjoy daily pay, paid vacation, and pet insurance in a fun team environment while contributing to a growing company.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.

Responsibilities

• Promptly greet guests and take their orders.
• Answer customer questions about menu items.
• Package and send out delivery orders correctly.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer service orientation

Strong communication skills

Organizational skills

Math skills

Job description

Who We Are!

Core Values

• Pay Rate: $15.00/hr
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States