Cookie Crew

Insomnia Cookies; Pittsburgh (Allegheny County); On-site; USD 12,501 - 17,805; Part time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Achievable growth/promotion opportunities

Job summary

Insomnia Cookies is seeking dedicated team members in Pittsburgh to deliver excellent customer service in a fun environment. Responsibilities include greeting guests, taking orders, and ensuring efficient delivery of products. Candidates should have at least 6 months of customer service experience, strong communication skills, and the ability to lift up to 40 lb. The role requires working nights, weekends, and holidays. Benefits include pay-on-demand, paid vacation, and pet insurance.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items and answer clarifying questions.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately.
• Cleaning, sanitizing, and maintaining the bakery.

Skills

Customer service focus

Communication skills

Organizational skills

Math skills

Job description

Core Values

• Pay Rate: $11.00/hr
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States