Cookie Crew

Insomnia Cookies; Baltimore (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a rapidly growing and reputable company that values its employees and offers a fun, exciting team environment. As part of a dynamic team, you will engage with customers, ensuring they have a warm and memorable experience. With opportunities for growth and daily pay options, you can enjoy job stability while contributing to a vibrant workplace. If you are passionate about customer service and ready to work in a lively atmosphere, this role is perfect for you!

Benefits

Paid vacation and sick time off

Pet insurance

Pay-on-Demand

Qualifications

• At least 6 months of experience in a customer service-focused role.
• Ability to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests and take their orders according to procedure.
• Ensure fast, warm, and correct delivery orders are packaged.

Skills

Customer Service

Communication Skills

Organizational Skills

Math Skills

Job description

Check out some of our content videos below to learn more:

Who We Are!

Core Values

• Pay rate: $15.00/hr
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities:

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
3. Give each customer a warm experience with a smile in person & over the phone
4. Ensure fast, warm, and correct delivery orders are packaged and sent out
5. Handle cash and payments accurately with no shortages or overages
6. Maintain cleanliness by cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service-focused role (preferred)
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Ability to lift up to 40 lb boxes of product
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legally eligible to work in the United States

About us:

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