Cookie Crew

Insomnia Cookies; Tempe (AZ); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies is hiring for a customer-focused position in Tempe, Arizona. The role involves greeting guests, taking orders, assisting with menu items, ensuring delivery accuracy, and maintaining a clean bakery environment. Candidates should have at least 6 months of customer service experience, strong communication and organizational skills, and the ability to lift 40 lb boxes. Flexibility to work nights, weekends, and holidays is required. Join a fun, exciting team at a rapidly growing company and enjoy benefits like daily pay and paid time off.

Qualifications

• At least 6 months of experience in a customer service focused role preferred.
• Great communication, organizational, and math skills required.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Promptly greet guests entering the store and take their orders.
• Help customers understand menu items and answer questions.
• Ensure fast, warm, and correct delivery orders.
• Handle cash and payments accurately.
• Clean and maintain the bakery.

Skills

Customer service focus

Communication skills

Organizational skills

Math skills

Job description

Core Values

• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States