Cookie Crew

Insomnia Cookies; Minneapolis (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth/promotion opportunities

Job summary

Insomnia Cookies is looking for enthusiastic individuals in Minneapolis to join their customer service team. Responsibilities include greeting guests, taking orders, and ensuring customer satisfaction. The ideal candidate should have at least 6 months of experience in a customer service role, strong communication, organizational skills, and the ability to lift heavy boxes. The job requires working nights, weekends, and holidays, offering a fun team environment along with benefits such as paid vacation and daily pay options.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.

Responsibilities

• Promptly greet guests and take their orders.
• Help customers understand menu items and answer questions.
• Ensure fast, warm, and correct delivery orders.

Skills

Customer service focus

Communication skills

Organizational skills

Math skills

Job description

Who We Are!

Core Values

• Pay-on-Demand (no longer have to wait until the end of the week. Get paid daily for total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States