Cookie Crew

Insomnia Cookies; Harrisonburg (VA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Achievable growth/promotion opportunities

Fun team environment

Job summary

Insomnia Cookies is seeking customer-focused team members in Harrisonburg, Virginia. Candidates should have at least 6 months of experience in customer service and excellent communication skills. Responsibilities include greeting guests, taking orders accurately, and ensuring prompt delivery of baked goods. Must be 18 years or older, able to lift up to 40 lbs, and work flexible hours, including nights and weekends. Enjoy offered perks like paid vacation and daily pay for shifts!

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Legally eligible to work in the United States.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items and answer clarifying questions.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.

Skills

Customer service orientation

Communication skills

Organizational skills

Math skills

Job description

Core Values

• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States