Cookie Crew

Insomniacookies; Asheville (NC); On-site; USD 15,343,020 - 21,852,180; Part time

Benefits offered by this job

Pay Rate: Starting at $13.50/hr

Pay-on-Demand – Get paid daily for your shift earnings

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Employee discount and FREE COOKIES

Job summary

Insomniacookies in Asheville, NC, is seeking enthusiastic Cookie Crew members to greet guests, take orders, and bake delicious cookies. The ideal candidate will thrive in a fun environment, providing outstanding customer service while ensuring warm cookies are perfectly crafted.

Qualified candidates will have a strong customer service orientation and experience, with the ability to lift heavy boxes as needed. You must be over 18 and capable of working during nights and weekends. Enjoy perks like paid vacation and daily pay for your shifts!

Qualifications

• At least 6 months of experience in a customer service focused role.
• Must be 18 years or older to be employed.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests and take their orders.
• Bake cookies and add ice cream to orders.
• Ensure accurate cash handling and maintain the bakery.

Skills

Customer service experience

Great communication skills

Organizational skills

Outgoing demeanor

Job description

As a member of the Cookie Crew at our UNC-Asheville store located at 8 College Street, Asheville NC, you are the ultimate Insomniac. You are the point person at the front of the store for interacting with our customers and you also bake all of our warm and delicious cookies.

SWEET COOKIE CREW PERKS

• Pay Rate: Starting at $13.50/hr
• Pay‑on‑Demand – Get paid daily for your shift earnings
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift

RESPONSIBILITIES

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Provide each customer with a warm experience with a smile both in person and over the phone
• Bake our delicious cookies to perfection and add a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and maintain no shortages or overages
• Clean, sanitize, and maintain the bakery

DESIRED SKILLS & EXPERIENCE

• At least 6 months of experience in a customer service focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States