Cookie Crew

Insomniacookies; Wilmington (NC); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand (get paid daily)

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability with a growing company

Achievable growth/promotion opportunities

Employee discount and free cookies

Job summary

Join Insomniacookies as a member of the Cookie Crew in Wilmington, NC! You’ll interact with customers, take orders, and bake delicious cookies.

This role offers perks like flexible part-time hours, daily pay options, and paid time off. If you're personable and enjoy working in a team-oriented environment, we want you on our team!

Qualifications

• At least 6 months of experience in a customer-service focused role preferred.
• Must be legally eligible to work in the United States.
• Must be able to lift up to 40lb boxes of product.

Responsibilities

• Greet guests entering the store and take orders.
• Help customers understand menu items and answer questions.
• Bake cookies and ensure fast and correct delivery orders.

Skills

Customer-service focused

Great communication skills

Organizational skills

Mathematical skills

Job description

As a member of the Cookie Crew at our Wilmington store located at 1040 S College Road Wilmington, NC 28403, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our warm and delicious cookies.

Cookie Crew Perks

• Flexible part‑time work schedules
• Pay‑on‑Demand (get paid daily for shift earnings from the day before)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth / promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Responsibilities

• Promptly greet guests entering the store and take orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person and over the phone
• Bake our delicious cookies to perfection and a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and maintain no shortages or overages
• Clean, sanitize, and maintain the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer‑service focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer‑service focused and willing to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States