Conversion Onsite Service Engineer - TX

Atlas Copco; Town of Texas (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and wellness programs

Retirement savings

Flexible working arrangements

Career advancement opportunities

Job summary

Atlas Copco is seeking an Onsite Service Engineer to provide expert repair services for technology solutions at Texas Instruments, ensuring customer satisfaction and safety compliance. In this role, you will conduct inspections, troubleshoot issues, and perform installations while maintaining a strong customer focus. Required qualifications include a High School Diploma and 1-3 years of relevant technical experience. The position supports growth and collaboration within a diverse company culture, with benefits including health programs and career advancement opportunities.

Qualifications

• 1-3 years of experience in electronic, mechanical, or related technical fields.
• Customer-facing experience is ideal.
• Ability to record data and write reports using computer software.

Responsibilities

• Conduct visits to inspect, service, troubleshoot, and repair technical systems.
• Diagnose issues to prevent equipment downtime.
• Perform installations and ensure safety compliance.

Skills

Strong customer focus

Self-directed problem-solving

Technical expertise sharing

Collaboration

Compliance with laws and standards

Fluency in English

Technical documentation interpretation

Education

High School Diploma

AS degree or full military equivalent

Job description

As the Onsite Service Engineer, you will provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers' technology through your expertise. This role supports the operational success of industries relying on these technologies.

Responsibilities

• Report into the Site Manager.
• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose issues to prevent equipment downtime.
• Perform installations, ensure safety compliance, and document activities.
• Be the on‑site contact, providing service recommendations and addressing customer needs promptly.

Required Qualifications

Education Level

• High School Diploma.
• Prefer an AS degree (full military equivalent may substitute for AS degree).

Relevant Previous Experience

• 1‑3 years of equivalent experience in relevant technical fields such as electronic, mechanical, chemical, gas, refrigeration, or basic vacuum. Ideally, with customer‑facing experience.

Knowledge Areas / Skills

• Strong customer focus to ensure delivered solutions meet customer expectations and timeframes, while working in alignment with company strategies and processes.
• Self‑directed, with ability to understand and resolve problems aligned with job responsibilities and escalates through appropriate channels when required.
• Proactively seeks customer feedback and asks questions to understand customer business.
• Ability to share technical expertise and knowledge and provide coaching to less experienced team members.
• Collaborates and supports with team members to deliver company objectives.
• Complies with all applicable laws, policies, and standards to ensure organizational, safety and health obligations are met.
• Fluency in written and spoken English. Ability to speak distinctly and see/hear clearly.
• Able to use computer software to record data and write reports.
• Can understand and interpret technical documentation relevant to work (e.g., technical drawings).

Benefits & Compensation

• Company Culture and Values: Emphasis on collaboration, innovation, and sustainability. Join us to be part of a team that values diverse perspectives and continuous growth.
• Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance. Flexible working arrangements and career advancement opportunities are offered, with specific benefits varying by location.
• Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals.
• Compensation Transparency: Competitive salaries reflect your skills, experience, and contributions, with details provided during the hiring process.

Job Location

This position is onsite, supporting our valued customers at Texas Instruments!

Equal Opportunity Statement

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in (his or her) their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.